WHAT IS ICT?
ICT (information and communications technology - or
technologies) is an umbrella term that includes any communication device or
application, encompassing: radio, television, cellular phones, computer and
network hardware and software, satellite systems and so on, as well as the
various services and applications associated with them, such as
videoconferencing and distance learning. ICTs are often spoken of in a
particular context, such as ICTs in education, health care, or libraries.
Ø Share point & Intranet sites
Setting
up an intranet site is one of the best ways for small businesses to keep all
their works in the loop and communicate new information. Setting up a “what’s
new” section on the website is the perfect way to brag about new business wins,
post job opportunities and gather the input of employers through periodic
surveys. Companies can also use Microsoft sharepoint services to set up
internal websites designed for specific projects and this can help the business
run more smoothly and effectively.
Ø Instant Messaging
Instant
Messaging can be used in business and in many ways it is for superior to email.
With an Instant Messaging program, supervisors and managers can see which
workers are signed in and at their desks which ones are in meetings and which
one out of the office. The entrepreneur can often get much needed answers
quickly using an instant messaging than by using phone or email. Just knowing
who is available can save valuable time and help small business owners find the
right resources when they needed. Microsoft Office Communicator is one of the
most widely used instant messaging programs, but many small businesses use
web-based instant messaging programs from Yahoo, Google and other sources.
Ø Email
Emailing
is a good way to send information and receive it much more efficiently and as a
technological business communication. While companies may use many different
and newer forms of communication, email is still one of the most effective
communication methods available when it is used properly. It is a good idea for
small firms to use email sparingly in order to foster one-on-one communication
and cooperation, but email can still be valuable, especially when the small
business has multiple offices in multiple areas. Other email also can use
communication technology such as fax machine phone internet and so on.
Ø

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